Terms and Conditions

General

Please find bellow the terms and condition for the contract between you, as a customer (named from here as “customer”) and B3 Store own by B3 Store & Design Development SRL, CUI 34682689, j40/7538/22.06.2015, Str. Zeletin nr.18-20, Bucharest, Sector 1 (named from here “B3 Store” or “us”), www.b3store.ro of www.b3store.ro, e-mail : office@b3store.ro.

All orders placed on the website, deliveries and services are exclusively subject to the following general terms and conditions, under the legislation valid in present time.

All merchandise presented on www.b3store.ro and on our other socialization networks is for selling in the exact form and aspect as presented in all pictures. Small difference may occur in cases of personal orders, when the fitting inquires given measurements that may change the appearance.

All intellectual property rights for the content of www.b3store.ro and our accounts on socialization networks belongs to us, including models, photos, writing. It is forbidden any reproduction of the content of www.b3store.ro and our accounts on socialization networks, without our written approval.

Please note that merchandise presented on the www.b3store.ro may no longer be available at the time of the customer’s visit.

Unless stated otherwise, all prices include VAT.
An order is considered valid after the customer has completed all order forms and after reconfirming by phone or e-mail. We reserve our right to reject orders, without indicating any reasons, in cases of suspicions of unreal data given by the customer, suspicion that the merchandise purchased from us is to be used commercially.

Customer may place an order following the application on the website www.b3store.ro or at the e-mail:
order@b3store.ro

All contracts are under the protection of the Romanian laws:
OG 130/2000, L 51/2003, L 365/2002,
L 363/2007, OUG 174/2008.

Return Policy

Products from B3 Store can be return under the following conditions. Customers can send back to us the purchased merchandise, without indicating reason in maximum 10 days after the purchase, excepting personal orders.

If you order a product with specific measurements, you can’t return it, us being obliged only to support any costs to any changes the customer desires.

In the rest of the products, the time limit starts running from the day the shipping was received by the customer. You may exercise the right of return in a written request, at office@b3store.ro. Returns will be accepted only when we receive them in the given time limit, 10 days, which means that you must ship it out on time.

Return shipments will be at your cost and risk. The shipping costs will not be refunded in case of a return.
In case of a valid return, the price of the product will be given back, in cash or into an account, as the customer desires.

In case that the product is deteriorated, a compensation regarding the value it will be claimed. The products that you order and by any reason are returned, must not be used or worn. All returns are checked before returning the price. Also, returns are accepted from the person that made the order and from the same place as the order.

In case of returns, any damages of the products incurred due to shipping will not be supported by us.
We guaranty to send customers no damaged merchandise. In cases of deficiencies, we support all returns and shipment costs, with the condition that the deficiency is seen at the time of delivery, in front of the shipper.

For printed clothing merchandise, the print is made under safe and recognized standards, with special and not harmful colors. The print gets into the textile through a specialized method and becomes durable in time. The customer should respect the cleaning instructions. Colors may lose pigment after many cleaning operations.
For more information, please contact office@b3store.ro

Payment

Customers pay for orders cash on delivery, at the moment of receiving the shipping, after the verification of the product in front of the shipper.

We may agree differently for special orders with given specific sizes. In these cases, we may ask for an advance deposit.
For valid orders, we will notify customers by telephone or mail one day before shipping.

Prices are in RON or in EURO. Those in the romanian currency-Ron are to be strictly respected at shipping.

Prices in euro are calculated in Ron at the exchange rates from the order day and the amount in Ron will be strictly respected at shipping.
Unless stated otherwise, all prices include VAT.

Delivery and Shipping

We ship exclusively with Fan Curier in Romania and worldwide with TNT.
www. b3store.ro bears the transportation risk.

  • Shipping tariffs
    Anvelopes
    (max 500gr) 13 Lei
    Packages
    14,85 Lei first kg/ destination
    1,2 Lei for each suplimentary kg
  • For Bucharest:
    Anvelopes (max 500gr) 9 Lei
    Packages
    10,80 Lei first kg/ destination
    1,20 Lei for each suplimentary kg

The payment is done at the moment of receiving the shipment, cash on delivery. The shipper will give a valid receipt.
We deliver any order in 3-7 working days plus shipping time, depending on the area, unless we agree otherwise. For Romania, the transport takes between 1-2 days.

Shipping costs are supported by the customer, unless we offer different promotions. Packaging and safety guaranties are in our concern.